This bag is fantastic- exactly what I was looking for. It is chic, comfortable to wear, and just the right size. I was bummed when I first received it, though, because the leather started peeling in several places. I contacted Gunas, and while it took a few days to get a response, once I did things went quickly and smoothly. I had provided pictures of the damage, and all the employee asked for was my address. She sent me a replacement bag and kindly suggested that I donate the original bag (which I happily did). So far, the replacement shows no signs of the peeling I had with the original bag, and I am loving it!