We carefully hand pick each factory that we work with by personally visiting them and having annual 3rd party audits and inspections. Since our factories our located overseas, your bag has to be packed carefully in order to transit through conditions at sea. All merchandise is transported via ocean. Once it lands at the New York port, it is trucked to our warehouse in Long Island. Our team then stocks each bag into the inventory and when you place an our we hand off your purchase to a trusted shipping carrier service like DHL, Fedex or UPS.