Cottontail - Light Pink Vegan Leather Bag
It was larger than I need and the return window is a short 14 days.I was out of town for part of that, so I missed the return opportunity. I think the return window should be 30 days like other fashion houses.
Sorry to hear your feedback. Every store has their own policy. We are not a fast fashion brand. We allow our customers 2 weeks to inspect and check their purchase and return it in an unused condition so we can restock instead of discarding it to the landfill like most other fast fashion brands that have a 30 day return policy. We have a policy in place and have to be fair to all our other customers who follow it without a problem. Unfortunately we cannot accept a return beyond or 14 day window.
Thank you for shopping sustainably.
Wonderful bag. Perfect made. Care on shipment which arrived very quick. I am extremely happy. Congratulations.
I love the style and the interchangeable bows. The only disappointment I had was that the discount code did not process which would have paid for the extra bow I bought. Unfortunately messaging with the company never resulted in a resolution. Double check that your discount code is showing before hitting the order now button.
Thank you so much for your review! So sorry you missed using the coupon. Please do sign up for our newsletter and stay tuned for future promos. If your order hasn't shipped, and you'd like to use a promo, please email our customer service. Unfortunately once the order has shipped we are unable to apply any promos to it.
My Koko bag is BEAUTIFUL. It’s elegant, sturdy and the color is AMAZING. A lot of compartments which I totally LOVE! Great size to put my 13” MacBook in. The best things about it is 1) named after Koko the Gorilla. 2) VEGAN 3) some of the profits are going to animal charities. What’s more to love about a fashionable bag? Thank Gunas NY for my amazing bag
Thank you for being a spokesperson for the animals and for supporting vegan fashion.
We couldn’t have said it better!